Terms and conditions

Terms of Service

Effective Date: October 14, 2026
Last Updated: October 14, 2026

Welcome to WhatsApp Detection (https://www.whatsapp-detection.com/, hereinafter referred to as "the Website," "Service," or "We"). Please read these Terms of Service ("Terms") carefully before using our platform or API services.

By creating an account, making a purchase, or using our API/services, you agree to be bound by these Terms. If you do not agree, please do not access or use the Service.

1. Description of Service

WhatsApp Detection provides an automated tool allowing registered users to check whether a given phone number is associated with an active WhatsApp account.

2. Paid Services, Refund Policy & Satisfaction Guarantee

  • Paid Model: Our services operate on a credit/subscription paid basis. Pricing details are clearly listed on our official pricing page.
  • Satisfaction & Refund Guarantee: We value user satisfaction. If you are unsatisfied with our service or experience technical issues preventing normal usage, you may request a refund through our support channel.
  • Refund Evaluation: Refund requests are reviewed fairly by our customer support team based on usage activity and reasonable grounds. Approved refunds will be issued back to your original payment method.

3. Acceptable Use Policy & Rate Limits

To maintain system stability, fair access, and service reliability, you agree to abide by the following usage rules:

  • Rate Limiting: We actively monitor API request frequencies. Maliciously high-frequency calls, distributed denial-of-service (DDoS) attempts, or abusive scraping pattern calls are strictly prohibited.
  • API Limits Enforcement: We reserve the right to apply automated rate limits, throttle bandwidth, or temporarily block requests that exceed normal, reasonable usage thresholds.
  • Compliant Usage: You agree to use the Service in full compliance with all applicable local, national, and international laws, as well as official WhatsApp platform rules and terms.

4. Account Restrictions & Anti-Abuse Measures

We maintain a zero-tolerance policy for malicious behaviors. We reserve the right, at our sole discretion, to restrict, suspend, or permanently terminate user accounts or block IP addresses/API keys without prior notice if we detect:

  1. Malicious high-frequency or unauthorized automated attacks.
  2. Use of the Service for fraudulent, illegal, or harassing activities.
  3. Attempts to reverse-engineer, decompile, or breach the security of the Website or API infrastructure.
  4. Any activity that violates third-party rights or applicable laws.

5. Customer Support Services

We provide dedicated online customer support via our website platform and email:

  • Ticket & Online Service: Support tickets, emails, and online inquiries submitted during standard working hours will be processed and responded to promptly by our team.
  • Inquiries: We assist with account management, API integration, billing, and technical inquiries.

6. Disclaimers & Limitation of Liability

  • Third-Party Platform Independence: WhatsApp Detection is an independent service provider and is not affiliated, associated, authorized, endorsed by, or in any way officially connected with WhatsApp LLC, Meta Platforms, Inc., or any of their subsidiaries.
  • Service Availability: While we strive for 99.9% uptime, the Service is provided on an "AS IS" and "AS AVAILABLE" basis. We make no guarantees regarding continuous, uninterrupted platform operational status due to network delays or third-party service fluctuations.

7. Right of Interpretation (Final Interpretation)

We reserve the exclusive right to interpret, modify, amend, or update these Terms, privacy practices, and operational rules at our sole discretion. Any updates will take effect immediately upon posting to the Website. Continued use of the Service following modifications constitutes your acceptance of the revised Terms.

8. Governing Law & Contact

These Terms shall be governed by and construed in accordance with applicable governing laws.

For support inquiries, dispute resolution, or questions concerning these Terms, please contact us via email or submit a ticket through our website:

  • Support Email: support@email.whatsapp-detection.com
  • Website: https://www.whatsapp-detection.com/